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In Finder, go to “Home > Library > Preferences”, and drag the “” file to the “Backup” folder.

If the following files exist, Remove or rename them: Users/ ~ /Library/Application Support/Microsoft/Office/User Templates/ The file is called simply “Normal” and hasįind and drag the file Normal.dotm to your desktop. Track down all instances of pre-2008 Normal template on your computer,Īnd drag them to your desktop. If you still have the error, then you need to remove all of the preferences in Word: In the General Tab, make sure Text Wrap is set to none. Select the table then choose Table Properties. If the error continues, please make sure any tables in the document that has references in them are set to not use text wrap. In this case, see the following page for more information: *NOTE* You may receive the, “EndNote Select Matching Reference” window. This may also change some of the formatting within the document. This should remove all corrupted field codes. Make sure your style is selected and the database is open, then go to Update Citations and Bibliography. Select the document you just saved to insert.

Go to Insert tab and click the downward pointing arrow to the right of the Object button and choose File. Press Command+6 to delete all the field codes. Next press Command+A to select the entire document. In the document you want to go to Convert Citations and Bibliography then choose Convert to Unformatted. If Word still crashes, then there may be an issue in the document:

There is a “Normal” file in this folder, go ahead and drag it to the “Backup” folder, then try again with a BLANK document.

To get to the Library folder in 10.7 and later, Hold down the “Option” key on your Keyboard and go to the “Go” Menu and choose “Library”.

Go to “Home > Library > Application Support > Microsoft > Office > User Templates”.

Close out of Word and create a “Backup” folder on your desktop.

The “Component Object Model” exception means that CWYW is trying to issue anĪs part of your diagnosis, you need to find your Normal.dotm The COM error can come up for a variety of reasons please see below for some things to check for: